terms & conditions

As per May 28th, 2014

 

§1 General/Scope

  • Purple Label Fashion GmbH (here after called „TALBOT RUNHOF“) offers products and services exclusively on the basis of the following terms & conditions.
  • The online shop from TALBOT RUNHOF can be reached under the link of www.talbotrunhof.com and is directed exclusively to customers according to §13 German Civil Code – BGB) from the following countries: Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (southern part), Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Rumania, Slovakia, Slovenia, Spain, Sweden.
  • A consumer is any natural person who enters into a legal transaction, which cannot be classed as belonging to his or her business occupation or his or her independent business activities.
  • We intend to open a specific online shop for consumers from Switzerland, Liechtenstein and the USA. Until this is done, we ask any customers coming from these or any other country, which has not been mentioned in the above list of countries, to contact us directly in order to inquiry about details concerning pricing, shipping, duties & taxes.
     

§2 Contracting parties

You conclude contracts with:

TALBOT RUNHOF
Klenzestrasse 41
D-80469 Munich/Germany

Commercial register no. 123880
Managing directors: Adrian Matthias Runhof, John Marvin Talbot
Tel: +49 89 23 66 73-0 reachable from 10 to 18 hours, Monday through Friday (except of Bavarian holidays)
Fax: +49 89 23 66 73-10
E-Mail: justask@talbotrunhof.com


§3 Concluding contracts

  • By presenting the products on our online shop, we are submitting a binding offer to conclude a purchase contract for these articles. A contract is being concluded as soon as you use the button “buy now” at the end of the buying process after the products have been put into the shopping basket by having accepted the offer. On receipt of your order, an email is sent as a confirmation.
  • Should the confirmation contain any writing or printing mistakes or should pricing contain any errors due to technical transmission, TALBOT RUNHOF is entitled to appeal, whereby TALBOT RUNHOF must provide proof of error.


§4 Pricing and reservation of ownership

  • The prices stated on the product pages are inclusive VAT and any other price components.
  • Until paid in full, the merchandise remains the property of TALBOT RUNHOF.
  • Before transition of ownership, pawning, transfer of ownership as security on a debt, processing or redesign without our consent in advance is not allowed.
  • In addition to the prices indicated, you will be charged an additional fee for shipping. Please refer to the shipping information. Details for the cost of shipping will be clearly indicated on the product pages, in the shopping basket and on the order page.

payment options

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna. Pay in [14] days:

  • The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. Markets where this payment method is available: United Kingdom , Germany , Sweden , Norway , Denmark , Finland , Austria , Switzerland and the Netherlands .
  • Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Markets where this payment method is available: Austria , the United Kingdom , Germany , Sweden , Norway , Denmark and Finland .
  • Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
  • Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
The payment methods Pay in [14] days and Slice It are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.


§5 Returns

(1) Consumers have a 14-day cancellation right:

Advisory
Cancellation right

You have the right, within 14 days, without stating any reasons, to withdraw from this contract. The cancellation right is equal to 14 days, starting from the day, when you or a third party known by yourself, who is not the shipper, has received the merchandise of the order. In order to exercise your right of return, you need to inform

TALBOT RUNHOF
Klenzestrasse 41
D-80469 Munich/Germany
Fax: +49 89 236673-10
E-Mail: justask@talbotrunhof.com

via an explicit declaration (for example: a letter sent via postal services, fax or email) regarding your decision to cancel the contract. You may use the non-compulsory return information sheet, which you find with every shipment inside the box. The timely dispatch of the revocation is sufficient in order to safeguard the period of revocation. You will find more helpful information with the following link concerning exchanges/returns.

Consequences
If you cancel this contract, we will refund any funds, which we have received from you for the payment – excluded the costs for shipment – within 14 days upon receipt of the message of your withdrawal. For this reimbursement, we will use the same means of payment, which you have used for the original transaction, unless we have agreed otherwise beforehand. In no way, you will be charged any fees because of this reimbursement. We have the right to refuse the reimbursement until we have received back the merchandise or until you have provided proof that you have returned the merchandise, whichever is the earlier.

In any case, you must either return or send back the merchandise within 14 days, starting from the day where you have informed us about the cancellation of the contract. This time period is upheld, if you have sent back the merchandise before the end of the 14-day time period. We bear the costs for the return shipment. Please refer to the printed exchange/returns document, which is part of every shipment and/or refer to the following link: exchanges/returns.
 

(2) This cancellation right does not exist for products,

  • which are not pre-produced and are made based on customers specifications or which clearly apply to customers’ needs (e.g. special orders), or which are easily perishable or exceed rapidly their expiration date,
  • which for health and safety reasons are not suitable for returns, if the seal has been broken after being delivered,
  • if, after their delivery, they have been inseparably mixed together, due to their nature.


(3) Please do not damage or soil the merchandise. All merchandise should be returned in the original packaging including any accessories and any packaging components. You might also want to use an additional protective wrapping. If you do not have the original packing anymore, we would ask you to pack and wrap the products with care and in a way, that they are securely protected from transport damage. This will protect you from any damage claims because of insufficient packaging.

Please note, that the aforementioned recommendations, which are stated in §5 do not constitute a requirement for the effective exercise of your right of cancellation.

complaints/dispute resolution:
Online-dispute resolution under Art. 14 para. 1 ODR-VO: The Europeen Commission provides a platform for online-dispute resolution (ODR). please refer to the following link: http://ec.europa.eu/consumers/odr/


§ 6 Delivery

  • In case packaging and/or products are delivered to you, which are obviously damaged, please file immediately a complaint directly to the forwarder and get in touch with us afterwards. 
  • Failure to file a complaint or to contact us does not have any influence on your statutory rights. However you help us to be able to assert our own claims towards the forwarder and the transport insurance.


§7 Applicable law and final clause

The contract shall be exclusively subject to German Law, but excluding the UN Convention on the International Sale of Goods (UN Sale of Goods Law). In the event that a provision of these General Terms & Conditions is void, the validity of the remaining provisions shall remain unaffected. Instead of such invalid provision, the relevant statutory provisions shall apply.